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Frequently asked questions
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Answer
Q: I was allocated a password which I find very difficult to remember. How can I change this to one which is more meaningful to me?
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A: Click on Update my Details. You need only fill in what has changed, so in this case, simply enter your new password (you will enter it twice – the second time is for confirmation). Then click on Update Now, and your new password is immediately recorded. Note that individuals who apply online for membership choose their own passwords from the start!
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